Our more advanced support option. Telephone support for critical incidents is available. Other support is still through our email / web ticketing system.
Gold support is for people who expect to ask questions during normal business hours and who need 24/7 support for critical incidents.
When you have questions, we are here to help. Our support center can answer all questions related to RADIUS systems.
Whether the question is about policies, databases, configuration, stability, or performance, our trained support team can assist you.
Simply send an email to our support alias, or open a ticket via the web ticketing system. The web system also allows you to track the status of your tickets.
RADIUS, SQL (MySQL, PostgreSQL, Oracle), LDAP, Active Directory, 802.1X (EAP), High Availability, IT administration, DNS, DHCP, Proxying, Roaming, WiFi, WiMAX, Linux, *BSD, Solaris, Windows, Mac OS X, Switches (Cisco, HP, Juniper, etc.), Solution Architecture, Review, Performance, Optimization
100 Centrepointe Drive, Suite 200
Ottawa, ON, Canada
Telephone: +1 844-588-1812
Fax: +1 613-800-0322